Alise Pekar

Client Relationship Manager at Think Learning

Alise Pekar has a diverse work experience spanning various industries. Alise began their career as a Waitress at Cafe Rouge, where they quickly excelled and was promoted to Head Waitress. During their time there, they consistently achieved high scores on mystery diner visits.

Afterwards, Alise worked as a Customer Service Consultant in a contact center for Legal & General, handling household insurance policies and assisting customers with inquiries and disputes. Alise then transitioned to the role of Customer Service Administrator, where they specialized in processing Life, Income Protection, Critical Illness, and Terminal Illness claim documents and Trusts. Alise actively contributed to process improvements within the team and trained and supervised colleagues in claims and trusts.

Alise later joined Kineo as a Client Success Executive, where they were responsible for reporting and analyzing datasets related to client and implementation project profitability, as well as overseeing purchasing within the Platforms team and administering internal systems.

Currently, Alise works at Think Learning as a Client Relationship Manager. In this role, they focus on building strong relationships with existing clients through regular engagement and demonstrating the value of the company's learning experience. Alise collaborates closely with various teams, such as Client Services, Implementation, and Development Services, to facilitate effective communication and ensure client satisfaction.

During their time studying at LCC International University in Lithuania, Alise gained leadership and problem-solving skills as an Intercultural Student Leader. Alise organized cultural activities and events within the university's international community, promoting cultural awareness and understanding.

Overall, Alise Pekar has a diverse range of experiences in client services, customer service administration, leadership, and hospitality, showcasing their ability to adapt and excel in different roles and industries.

Alise Pekar obtained a Bachelor's degree in Management and Business Administration from LCC International University in Lithuania from 2009 to 2013. In 2012, they also pursued a Bachelor's degree in International Business at ESDES Lyon Business School.

In terms of additional certifications, Alise Pekar acquired several credentials. In April 2021, they became a professional member of BCS, The Chartered Institute for IT. In the same month, they also obtained certifications in "Totara 13 new and improved features" from Totara Learning.

In July 2021, Alise Pekar completed the "Totara Talent Experience Platform Site Administrator 13" certification from Totara Learning. In September 2019, they achieved the "Totara Learn Site Administrator V12" certification from the same institution.

Additionally, Alise Pekar participated in various training programs and workshops. In April 2019, they took part in the LGI Re-imagination Hackathon organized by Legal & General. In January 2019, they completed the StepForward Talent Development Programme offered by ILM. Alise also attended the Self Leadership Workshop by The Ken Blanchard Companies in November 2018. Moreover, they obtained a Foundation in Coaching Skills certification from ILM in September 2018.

Lastly, Alise Pekar obtained certifications in technical skills. In September 2019, they completed the "Google Analytics for Beginners" course provided by Google. In March 2021, they obtained the "Cyber Security – Journey to Safety" certification from City & Guilds Group.

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