Richard Conway

Richard Conway is an experienced professional with a strong background in customer success and technical support within the tech industry. Currently serving as a Launch Specialist and Customer Success Manager at Thinkific since May 2020, Richard focuses on managing a portfolio of Thinkific Plus clients, ensuring their satisfaction and success. Previously, Richard held roles at Vend as a Retailer Advocate, contributing to the optimization of POS software for a global customer base, and at Jump Plus+ as an Apple Technician, where Richard provided technical support and managed corporate client relationships. Additional experience includes a role as a Technical Support Specialist at Apple and technical support at eir Ireland. Richard holds a Bachelor of Science (BSc) in Multimedia from Maynooth University.