Shannon Murphy

Shannon Murphy is an experienced Business Analyst currently serving as a Business Analyst III at Third Federal since December 2022. In this role, Shannon provides business and operations support, conducts user research, develops business requirements, and implements enhancements to the loan origination system. Prior to this, Shannon worked as a Senior Business Analysis Consultant at PNC, guiding projects through a structured remediation process and collaborating with various stakeholders to ensure compliance and facilitate automation. Shannon's earlier experience includes roles as a Sales Operations Business Analyst at American Eagle Mortgage, an IT Business Analyst at AmTrust Financial Services, a Senior Loan Closing Specialist at New York Community Bancorp, and a Mortgage Loan Closer at NovaStar Mortgage. Shannon holds a Bachelor of Science in Business Administration with a focus in Marketing from Xavier University.