Nicola Barrett

Nicola Barrett is an experienced customer service professional with a diverse background in various roles within the industry. At Thomson Industries, Inc. since December 2013, Nicola has held multiple positions, including Customer Service Team Lead - Quotes and Technical Estimator, focusing on customer interactions and technical support. Previous experience includes roles at Bott Ltd. and Heathcoat Fabrics Limited, with responsibilities spanning order management, invoicing, technical assistance, and handling customer complaints, primarily catering to German-speaking clients. Nicola's career began at Parker Hannifin, followed by positions in customer service, care assistance, and supermarket operations, showcasing a strong commitment to customer satisfaction and a broad skill set developed over years of dedicated service.