Shearice Hilton

Shearice Hilton is a seasoned program manager with extensive experience in operations management across various companies, currently serving as Program Manager at Thomson Plastics, Inc. since May 2022. Prior to this role, Hilton held the position of Associate Director at VXI Global Solutions, LLC, where responsibilities included overseeing BPO operations for over 350 customer specialists in collaboration with support leaders, enhancing service for a major American technology client. Hilton's prior roles include Senior Operations Manager at Sitel and Site Director at Teleperformance, USA, both focusing on client satisfaction, performance management, and the oversight of large teams. Education was obtained from Georgia Southern University and Augusta Technical College.