Jon Felten

Customer Success Executive at Thomson Reuters

Jon Felten is a seasoned professional with extensive experience in client management and sales across various sectors. Currently serving as a Senior Client Manager at FindLaw, part of Thomson Reuters, since January 2017, Jon acts as the primary contact for clients, advocating for their needs and supporting product consultations to foster strong relationships and retention. Prior roles include Senior Mid-Market Account Executive at SPS Commerce, where Jon provided actionable analytics to retail suppliers, and Regional Sales Executive at Concur Technologies, focused on automating travel and expense management for smaller companies. Earlier positions at FindLaw included Senior Client Development Consultant and Inside Sales Team Lead, with foundational experience in account management and sales from roles at Bedford Home Loans and Winona Radio Group. Jon holds a Bachelor's degree in Marketing from Saint Mary's University of Minnesota and an Associate's degree in Sales from Minnesota State College Southeast Technical College.

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