Susan Afryl

Susan Afryl has over two decades of diverse experience in retail management, customer service, and event marketing. Currently serving as Shift Team Lead at Thorntons LLC since February 2018, Susan is responsible for maintaining safety, cash management, and inventory control. Previous roles include Club Supervisor at Crossmark/Shoppers Events and Event Specialist/Trainer for Advantage Solutions, where recognition was received for product knowledge and training capabilities. Earlier career highlights include Store Manager at Claire's Boutiques, where Susan successfully reduced shrinkage, and Assistant Store Manager at Cold Water Creek, noted for exceptional secret shop scores. As a former small business owner, Susan operated a retail store specializing in high-end children's products. Susan holds a diploma from Niles East High School with a focus in Art/Art Studies.