Casey MacKrell

Casey Mackrell currently serves as Chief Operating Officer at Thoughtly, where the focus is on enhancing customer engagement through AI-driven tools. Previously, Casey worked as a Sales Development Representative at Linear Logic Inc., and gained significant customer service experience as a Retail Sales Associate at Tommy Bahama, where skills in people interaction and guest satisfaction were refined. Earlier career experience includes a three-year tenure as an Automotive Technician at Toyota North America, which helped develop time management abilities while balancing high school commitments. Casey is pursuing a Bachelor's degree in Business Administration and Management at Palm Beach Atlantic University, with studies underway since August 2020.