Atma Gunupudi

Atma Gunupudi currently serves as the Global Head of Professional Services and Delivery Centers at ThoughtSpot and is a Research Fellow pursuing a Doctorate in Business Administration at the Indian School of Business. With extensive experience in customer operations, Gunupudi has held senior leadership roles at MoEngage and Salesforce, overseeing global customer success teams and contributing significantly to customer retention and satisfaction. Notable achievements include authoring "The Customer Success Flywheel" and building successful customer success teams across various regions. Gunupudi began career with roles at BT and Osmania University, having earned an MBA in Management Consulting from Queen's University and a Bachelor's in Engineering from Osmania University.