Jacques is an experienced executive who has been building Customer Success organizations for over 15 years. He's assisted thousands of users build value in their investments, and has worked tirelessly to build and expand relationships beyond solving initial use cases. He believes that building relationships and delivering an enriched customer experience is the key to success.
When he's not coaching his team or working directly with customers he enjoys spending time in his shop, walking in the woods, and spending time with his children. If you're adventurous you may even find him out on a river, waving a stick, in hopes that he can entice a fat old trout to taste the business end of a fishing hook.
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