Lorraine Ronan

Lorraine Ronan has extensive experience in customer service and account management, primarily at Three Ireland since March 2008. Lorraine currently serves as the Key Account Support Team Lead, focusing on enhancing customer experience across various market segments, particularly targeting customer satisfaction and revenue generation. Previous roles include Managed Service Account Executive, where Lorraine was responsible for driving service excellence and maintaining relationships with high-profile accounts, and Key Account Executive, where the emphasis was on managing customer inquiries and resolving issues efficiently. Earlier experience at Telefónica in Customer Care further solidified Lorraine's expertise in customer service processes and relationship management.