Iain Milligan

Chief Network Officer at Three UK

Iain Milligan has a diverse work experience starting from customer services roles at Asda and Lloyds Bank in the early 2000s. Iain then transitioned to Three UK where they held various positions, including Customer Services, Diagnostic Specialist, Technical Services Specialist, Operations Manager, Head of in Operational Insight, Head of Performance & Insight, and Director of Service Operations & Assurance. Currently, they serve as the Chief Network Officer at Three UK. Throughout their career, Iain has demonstrated expertise in technology operations, performance management, service reporting, and customer service.

Iain Milligan completed a BSc in IT from the University of the West of Scotland from 2008 to 2010. Following this, they pursued a Master of Business Administration (MBA) at the University of Warwick - Warwick Business School from 2014 to 2017. In addition, they obtained certifications in ITIL Expert from PEOPLECERT in 2014, Six Sigma Green Belt from Aveta Solutions in 2009, and MCSE: Messaging from Microsoft in 2009.

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Previous companies

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Timeline

  • Chief Network Officer

    August, 2022 - present

  • Director Of Service Operations & Assurance (includes CISO Remit)

    August, 2018

  • Head Of Performance & Insight

    September, 2015

  • Head Of In Operational Insight

    January, 2013

  • Operations Manager

    January, 2011

  • Technical Services Specialist

    January, 2010

  • Diagnostic Specialist

    January, 2008

  • Customer Services

    October, 2005

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