Tom Baxter

Tom Baxter is an experienced senior operations specialist currently working at Three UK since May 2023, with a robust background in incident and environment management across multiple organizations. Previously held roles at Maersk Line included Service Owner, Test Environment Manager Lead, and Major Incident Manager, contributing to the resolution of critical incidents and managing complex test environments. Earlier experience at Vodafone involved IT Incident Management, while positions at BlackBerry entailed Problem Management and IT Incident Management, utilizing skills in root cause analysis and stakeholder communication. Tom's career began at Royal Mail, progressing from Helpdesk Analyst to Platform Support Technician. Tom holds a BSc (Hons) Degree in Biology with a focus on Marine and Ecology from the University of Portsmouth.