Malica Ahmad

Malica Ahmad is a seasoned design professional with extensive experience in user experience and interaction design across various industries. Currently serving as a Service & Interaction Design Manager at Accenture Song since October 2021, Malica leads and mentors high-performance design teams in developing transformative digital product strategies for commercial clients. Additionally, since February 2023, Malica has been a Certified Thrive Global Coach, utilizing behavior-change science to combat burnout and improve client resilience. Past roles include managing interaction design for federal agencies at Accenture Federal Services, facilitating certification courses as an HCC Program Coach at Coach.me, and conducting user experience research at Systems Alliance, Inc. Notably, Malica has a rich background with organizations such as Booz Allen Hamilton, Lockheed Martin, and Aquilent, contributing significantly to user-centered design initiatives. Malica holds a BA in Economics from the University of Virginia and is a Certified Usability Analyst from Human Factors International.