Katie Grimes

Katie Grimes has a strong background in customer success, account management, and project management. During their time at ZoomInfo and Vacasa, Katie excelled in roles that required building trusted relationships with customers and driving product adoption. Currently, as a Senior Customer Success Manager at Thrive TRM, Katie continues to leverage their skills to ensure customer satisfaction and business value. Prior to this, Katie served as a Manager of Account Management at Wall to Wall Stone Corp, where Katie focused on training and developing account managers to maintain strong customer relationships. Overall, Katie's experience demonstrates their dedication to customer success and their ability to drive positive outcomes for both customers and the companies Katie works for.