Duane Tully

Duane Tully currently serves as the Lead Client Care Advocate at Thryv Australia since August 2021. Tully has a long tenure at Sensis, starting in February 2007 and holding various roles such as Premium Care Consultant, Key Account Care Specialist, Case Manager, and Customer Care Associate. Responsibilities include collaborating with sales teams to negotiate and resolve customer complaints, minimizing claims, ensuring error-free advertising, and maintaining high customer service standards.