Thuma is seeking a dynamic and experienced Retail Development and Construction Manager to support the launch and ongoing operations of our physical retail locations. As we expand our physical retail presence, we seek a highly skilled and experienced team member to lead the development of our retail stores and beyond. This role is crucial in ensuring that all new store builds meet our high standards and are completed on time and within budget.
The Retail Development and Construction Manager will oversee the physical retail expansion of Thuma, managing all aspects from pre-construction through to the final turnover of completed retail stores to the retail operations team. This role requires an individual who can handle tenant improvement builds, speculative estimating, process improvements, and ensure effective communication and accuracy across the organization.
Thuma’s Headquarters is based in the historic Presidio neighborhood of San Francisco. This role is flexible and can be based in San Francisco or remote. This role does require willingness to travel 25%-50% of the time.
In recognition of the personal and professional benefits that team members gain from time spent together in person, we organize a range of events throughout each year designed to bring our entire team together!
Key Responsibilities:
- Lead the pre-construction process, coordinating surveys and hiring and managing architects (AORs) and engineers.
- Work with cities and regulatory agencies to ensure compliance and obtain necessary permits.
- Estimate costs for retail construction projects before construction documents are finalized.
- Partner in the design process, ensuring alignment with Thuma’s brand standards and customer experience expectations.
- Manage the bidding process, including preparing bid documents, reviewing submissions, analyzing bids, and making recommendations.
- Develop and maintain project budgets, ensuring cost efficiency and adherence to financial goals.
- Implement value engineering processes when necessary to optimize project costs and/or improve delivery timeline
- Hire and oversee major general contractors and subcontractors, ensuring timely and effective project execution.
- Manage construction-related document preparation, including zoning documents, site plan submittals, RFIs, change orders and close-out documents.
- Evaluate project status in relation to projected completion dates and make necessary adjustments.
- Develop and implement new processes related to lien waivers, software systems, reporting, and other operational efficiencies to meet the needs of the business
- Ensure effective communication with internal and external stakeholders regarding project timelines, costs, and changes.
- Lead and drive the completion of projects on time and within budget, ensuring adherence to quality standards.
- Prepare regular project management reports, summarizing timelines, project costs, variances, and other key construction metrics.
- Ensure completed retail stores meet Thuma’s brand standards and are ready for turnover to the retail operations team.
- Oversee punch list completion and address any outstanding issues before handover.
- Support ongoing retail operations and efforts by coordinating with store managers and contractors for any maintenance, upkeep, and store improvements.
- Maintain effective relationships with vendors, customers, and internal stakeholders.
- Represent Thuma with integrity in all interactions with vendors, contractors, and the general public.
What You’ll Need:
- Bachelor’s degree in Engineering, Architecture, Construction Management, or a related field.
- Minimum of 5 years of experience in retail development and construction, with at least 5 years in a leadership role.
- Proven ability to estimate costs and manage retail construction projects from inception to completion.
- Strong knowledge of the pre-construction process, budgeting, and value engineering.
- Excellent contract negotiation skills and experience managing major general contractors and subcontractors.
- Strong decision-making skills and the ability to weigh alternatives and make recommendations.
- Experience in implementing process improvements and managing construction-related documents.
- Proven leadership and supervisory experience, with the ability to develop and grow an efficient construction team.
- Excellent communication and interpersonal skills, with the ability to interact at all levels.
- Willingness to travel 25-50% of the time.