Melora Zaner is a seasoned professional with extensive experience in design leadership and customer experience innovation across various industries. Currently serving as the Chief Design Officer at TIAA, Melora also holds board membership at the Association for Women in Science and is an advisor at Groopit, a platform focused on purpose-driven engagement. Prior roles include senior leadership positions at U.S. Bank, JPMorgan Chase & Co., Yahoo!, and Microsoft, where Melora drove significant advancements in customer experiences and design strategy. Melora's educational background includes a Master's degree from New York University in Interactive Telecommunications and a Bachelor's degree from Vanderbilt University in Human Development and Multi Media.
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