Zafer Alkoc

Customer Service Operations Manager at TIBA

Zafer Alkoc currently serves as the Customer Service Operations Manager at TIBA, beginning in March 2024. Prior to this role, Zafer held positions at ISS Global Forwarding Turkey, including Import Customer Service Manager and Customer Service Executive - Import, from September 2018 to January 2024. Previous experience includes working at Inchcape Shipping Services as Cargo Customer Service - Import from July 2015 to September 2018, and various roles at Maersk Line from August 2000 to June 2015, such as Inland Operations Specialist, Intermodal Transportation Specialist, and Customer Service - Documentation. Zafer completed a degree at Marmara University from 1996 to 2000.

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