Andris Versteeg

Customer Insights Lead at Tic:Toc Home Loans

Andris Versteeg has a diverse work experience spanning various roles and industries. Andris'smost recent role is as a Customer Experience Manager at Tic:Toc, where they focus on improving customer-centricity through research and insights. Prior to this, they founded and led Further Insight, a market research consultancy, specializing in strategic planning and marketing measurement. Andris also served as a Media Insights Manager at Wavemaker ANZ and held various positions at AMSRS, including Chair of the South Australia Division Committee. Andris managed SA Water's customer research and insights program and worked as a Principal Consultant at Ignio Consulting, where they provided consultancy services for market research. Andris also had experience in the education sector as the Secretary of the Board at Dara School, and in the healthcare industry as a Senior Business Intelligence Data Analyst at SA Health. Andris began their career as a Freelance Webdeveloper and Internet Marketeer.

Andris Versteeg completed their Bachelor's degree in Commercial Economics from Hanzehogeschool Groningen / Hanze University of Applied Sciences Groningen. Andris attended this institution from 1999 to 2003. Prior to that, they attended Gomarus College from 1992 to 1997, although no specific degree or field of study was provided for this period. Additionally, they obtained a certification as a Qualified Practising Researcher from AMSRS in October 2017.

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Timeline

  • Customer Insights Lead

    June 1, 2023 - present

  • Customer Experience Manager

    May, 2022