Naman Kapoor

Naman Kapoor is an experienced professional in product operations and management, currently serving as Lead Product Operations at Tide since February 2022, where responsibilities include managing non-technical projects, supporting cross-functional teams, and ensuring robust process controls. Prior to this, Naman worked at Paytm Payments Bank from December 2017 to February 2022, holding positions such as Product Operations Manager for liabilities and Deputy Manager in digitization and transformation, playing key roles in operations activities and project coordination. Earlier experience includes a tenure at ICICI Bank from November 2013 to November 2017 as Regional Service Manager and Customer Service Manager, with a strong focus on compliance and customer relationship management. Naman's career began with training at ICICI Manipal Academy and a trainee position at Teva Pharmaceuticals, complemented by educational qualifications in Banking & Finance and Mechanical Engineering.