Zoya Shopova

Zoya Shopova has a diverse work experience in customer support and social media roles. From February 2020 to September 2020, they worked as a Member Support Specialist at Tide. Zoya then transitioned to the role of Social Media and Member Feedback Associate from October 2020 to June 2021. Zoya was promoted to Senior Social Media and Member Feedback Associate, a role they held from July 2021 to December 2022. Currently, Zoya works as a Training Support Specialist at Tide, starting in January 2023. Prior to Tide, they worked at Sixty K Ltd (60K) as a Customer Service Operator from November 2017 to October 2019.

Zoya Shopova completed their education with a Bachelor's degree in Cultural Studies/Critical Theory and Analysis from the Department of Cultural Studies at Sofia University St. Kliment Ohridski from 2014 to 2017. Prior to this, they also obtained a Bachelor's degree in Cultural studies from the same university, studying from 2013 to 2017. Before attending university, Zoya graduated from Foreign Language High School "Acad. Lyudmil Stoyanov" in 2013, earning a High School Diploma with a focus on the English language.