Tide is the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Tide is used by over 450,000+ UK members and has raised over £200 million in funding.

Finance

Tide

Tide's headquarters in London, United Kingdom

The Data Analysis and Engineering team at Tide plays a crucial role in leveraging data to enhance decision-making and operational efficiency. This team analyzes vast datasets to detect patterns, mitigate financial crime risks, and drive business insights, fostering a data-driven culture across the organization. By collaborating with various stakeholders, they ensure that Tide remains compliant while delivering innovative financial services to SMEs.

Data Analysis and Engineering

The Quality Assurance and Compliance team at Tide is responsible for ensuring that all processes related to Know Your Customer (KYC) and financial crime prevention meet regulatory standards and internal quality benchmarks. This team conducts thorough audits and assessments, implements compliance protocols, and continuously monitors operations to safeguard against fraud and ensure the integrity of Tide’s services for its SME members. They play a crucial role in maintaining customer trust and adhering to evolving financial regulations.

Quality Assurance and Compliance

The Product Management and Development team at Tide is responsible for conceptualizing, designing, and launching innovative financial products tailored for UK SMEs. This team collaborates closely with cross-functional partners to identify market needs, develop product strategies, and ensure a seamless user experience. By leveraging data-driven insights, they continually refine offerings to enhance customer satisfaction and drive growth in the competitive FinTech landscape.

Product Management and Development

The Sales and Customer Support team at Tide is dedicated to driving revenue growth and enhancing member satisfaction. They provide onboarding assistance, develop strategic partnerships, and ensure effective communication with clients. By addressing member inquiries and managing escalations related to financial crime, this team plays a crucial role in supporting Tide's mission to empower UK SMEs through exceptional service and innovative financial solutions.

Sales and Customer Support

The Operations Team at Tide is responsible for streamlining and optimizing internal processes to enhance efficiency across various departments. They oversee technology operations, ensure compliance with regulatory standards, and support business development and onboarding initiatives. Additionally, the team focuses on financial crime prevention, member success, and the continuous improvement of operational workflows to support Tide's growth and service delivery.

Operations Team

The Leadership Team at Tide is responsible for setting the strategic direction and vision of the company, overseeing operations, and ensuring alignment across various departments including product development, engineering, finance, and marketing. This diverse group of executives drives organizational growth, fosters innovation, and enhances member engagement, while also managing risk and compliance to maintain Tide's position as a leading FinTech for UK SMEs.

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Quality Assurance and Compliance

Product Management and Development

Sales and Customer Support