Quality Assurance and Compliance

The Quality Assurance and Compliance team at Tide is responsible for ensuring that all processes related to Know Your Customer (KYC) and financial crime prevention meet regulatory standards and internal quality benchmarks. This team conducts thorough audits and assessments, implements compliance protocols, and continuously monitors operations to safeguard against fraud and ensure the integrity of Tide’s services for its SME members. They play a crucial role in maintaining customer trust and adhering to evolving financial regulations.