Rashaad Elliott

Rashaad Elliott is an experienced IT professional with a strong background in technical support and system analysis. Currently serving as an HDS Support Analyst at TierPoint since August 2022, Rashaad has also held roles such as Customer Solutions Center Technician at My Alarm Center and IT Systems Analyst at Hughes. Previous positions include Application Support Analyst at FGP Technology, Desktop Support Specialist at ALTA IT Services, Client Support Analyst at SAP Concur, and Concur Specialist at Travel Destinations Management Group. Rashaad's expertise spans alarm monitoring, networking, software support, and system upgrades, with proficiency in tools such as Salesforce, JIRA, and VMware. Rashaad holds a degree from the University of the District of Columbia, earned between 2005 and 2009.