Jimmy Loimi

Jimmy Loimi has extensive work experience in various roles related to IT service delivery and management. Jimmy has worked at Tietoevry since 2020, where they started as an IT Manager in the Core IT department and later became the Lead Service Delivery Manager. Jimmy'sresponsibilities included overseeing the delivery of various services, such as end user support and global service desk, and ensuring customer satisfaction and continuous improvement. Prior to joining Tietoevry, Jimmy worked at Tieto from 2010 to 2020, where they held roles such as IT Manager, Service Delivery Manager, and Continuous Service Manager. Jimmy'sfocus areas included digitalization and modernization of corporate workspace services, customer relationship management, and transition and transformation of services. Throughout their career, Jimmy has demonstrated a commitment to delivering high-quality services and improving the customer experience.

Jimmy Loimi has an education history that includes an Associate's degree in Slavic Languages, Literatures, and Linguistics from Stockholm University, obtained in 2008. Prior to that, they studied Principles of economics, accounting, and finance at Alma Residential College - Stockholm in 2007. In 2003, Jimmy obtained a degree in Computer science/programming, specializing in Software Engineering and Systems Design, from the University of Creative Computer Science in Stockholm. In addition to their formal education, Jimmy has obtained various certifications, including one in Product Essentials - Digital Employee Experience DEX from Ivanti in 2023 and another in Q&P ITIL V3 Foundation from EXIN in 2012.