Thomas Arnold

Thomas Arnold has a diverse work experience in the field of UX design and digital commerce. Thomas has held roles at reputable companies such as Tiffany & Co, Burberry, BBC, Pancentric Digital, and Designworks Windsor Ltd.

At Tiffany & Co, Thomas serves as the Global UX Design Director - Digital, Client, and Omni. Thomas joined the company in 2022 and is responsible for leading the UX design efforts in digital platforms.

Prior to joining Tiffany & Co, Thomas worked at Burberry for five years. During their tenure, they held various positions, including Global UX Design Manager - Digital Commerce, Snr. User Experience Designer - User Research, User Testing & CRO, User Experience Designer - Web, Digital Experience Designer - Creative Technology, and User Experience Designer - Campaign & Storytelling. In these roles, they focused on enhancing the user experience, implementing A/B testing programs, and leading design teams to identify and deliver new customer journeys.

Before their time at Burberry, Thomas gained experience at BBC as a User Experience Designer. Thomas contributed to projects related to catalog and browse, playback, personalization, and customer sign-ups. Additionally, they introduced personalization features to the BBC iPlayer's website.

Thomas also worked as a Digital Service Designer on a freelance basis at Pancentric Digital and gained experience as an Industrial Designer intern at Designworks Windsor Ltd earlier in their career.

Thomas Arnold attended Bradfield College from 2004 to 2009. After completing their secondary education, they pursued an Art and Design Foundation degree at the University of the Arts London from 2009 to 2010, focusing on 3D design. Following this, Thomas enrolled at Loughborough University from 2010 to 2014, where they obtained a Bachelor of Arts degree in Industrial Design and Technology.