Eva Sánchez Paez

Customer Success at Tiko

Eva Sánchez Paez has been working in the customer service and retail industries since 2012. From 2012 to 2014, they worked as an Esteticista at Yves Rocher. Eva then worked as a Dependiente at Blue Velvet, KIKO MILANO, and NYX Cosmetics from 2014 to 2016. In 2017, they worked as a Dependiente de tienda at KLING, performing tasks such as customer advice, inventory control, and visual merchandising. From 2018 to 2020, they worked as a Customer Service Agent at Muno, providing commercial advice and product explanations through digital and telephone channels. Eva also handled administrative policy management. In 2020, they worked as a Customer Success at Tiko, and as a Servicio de atención al cliente at Centros Médico Estéticos Grupo Cristina Álvarez, where they managed calls, queries, and complaints.

Eva Sánchez Paez completed a Ciclo Formativo de Grado Superior in Asesoria Imagen Personal y Corporativa from Instituto Superior de Protocolo y Eventos (isPE) from 2015 to 2017. Eva also completed a Ciclo Formativo de Grado Medio in Estetica Personal Decorativa from IES Francisco de Goya from 2010 to 2012.

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