Ghayda Alkhawaldeh

Ghayda Alkhawaldeh is an experienced professional in user operations and engagement, currently serving as Live User Operations Manager at TikTok since December 2020, where responsibilities include user growth, retention improvement, and data-driven campaign promotion. Prior to TikTok, Ghayda worked at BIGO from July 2019 to November 2020 as VIP User Experience Manager, enhancing live streaming quality and facilitating communication with overseas users. Additionally, Ghayda held the role of Content Manager at BIGO, focusing on broadcaster recruitment and content production. Earlier experience includes positions in quality assurance and training at Jollychic from May 2017 to June 2019. Ghayda holds a Bachelor's degree in English Literature and Cultural Studies from Hashemite University, completed in 2017.