Husain Kola

Husain Kola is a seasoned professional in customer experience management with extensive experience spanning over 19 years. Currently serving as Senior National Advisor at Time Products (UK) Limited since September 2022, Husain previously held the position of Customer Experience Team Manager - International at Next from March 2020 to September 2022. Husain's career began at Next Retail Ltd as a Customer Service Representative, advancing through roles at Expedia Local Expert, HSBC, and Global Payments Inc., where notable achievements included generating substantial revenue enhancements and improving customer retention rates. Throughout the career, Husain has demonstrated strong analytical skills, exceptional negotiation abilities, and a commitment to enhancing customer service standards.