Joni Kerr

Joni Kerr has a background in operations coordination, customer service management, and incident management. In their most recent role as an Operations Coordinator at TimeDoc Health, they began in October 2021. Prior to that, Joni worked at Conduent HR Services from May 2014 to May 2019, where they served as the Dependent Eligibility Verification Team Leader/Supervisor, managing and coaching a team of specialists. From July 2005 to March 2013, they worked at Verizon as an Incident Manager, overseeing customer repair issues and building strong relationships with customers and team members. Before that, as part of Verizon Business from January 2004 to July 2005, Joni led a group of Ticket Management Representatives and implemented training programs and procedures.

Joni Kerr holds a Bachelor of Arts degree in English Language and Literature, General from Oral Roberts University. The start and end years of their education at this institution are not provided.