Izaura Mourão

Izaura Mourão is a skilled professional with extensive experience in customer service, sales, and data analysis. Currently serving as a Customer Success, Sales and Strategy Assistant at Timely since October 2021, Izaura specializes in transforming complex datasets into actionable insights to support strategic growth. Previous roles include Retail Saleswoman at Magazine Luiza, where personalized customer service and consultative sales were key, and Customer Service Specialist at CCP-Cyrela Comercial Properties, focusing on effective problem-solving and support. Earlier positions as Church Media Coordinator and Business Education Facilitator involved content management and curriculum development, while Izaura also excelled as Health Insurance Administrative Coordinator at CASSI. Education includes an ongoing bachelor's degree from FECAP and an intermediate English qualification from Galway Language Centre.