Roselyn Okoche

Customer Success Manager at TimelyCare

Roselyn Okoche has a diverse work experience in various roles and industries. Roselyn started their career as an English Second Language Teacher at Sithammarat Suksa School in October 2017, where they contributed to the design and revision of curriculum and created daily lesson plans to enhance English language learning. From September 2018 to October 2018, they worked as a Project Coordinator at Regional West Health Services, providing support to providers and nurses, updating workflows, and implementing new functionality.

In December 2018, Roselyn joined Homecare Homebase as an Implementation Consultant. In this role, they led clients through software implementation, trained them on its usage, and provided ongoing support. Roselyn also prioritized customer issues and assisted field agents in utilizing the hand-held application.

In February 2020, Roselyn joined Baylor Scott & White Health as a Clinical Service Desk Analyst. Roselyn'sresponsibilities included resolving routine problems, troubleshooting software and hardware issues, and diagnosing and escalating complex problems.

From August 2020 to June 2022, they worked as a High School English Teacher at Dallas Independent School District, where they taught English literature and language to high school students.

Roselyn's most recent role is Transformation Specialist at Apex Health Solutions, where they started in August 2022 and stayed until February 2023. In this position, they played a key role in implementing transformations within the organization.

Currently, they hold the position of Customer Success Manager at TimelyCare, starting in February 2023.

Roselyn Okoche has a Bachelor's degree from Texas State University. Roselyn also obtained a certification in Teaching English as a Foreign Language from Texas A&M University-Commerce in August 2021. Additionally, they have a Certificate to Teach English as a Foreign Language (CTEFL) from the International TEFL Academy, but the specific month and year of obtaining it are not provided.

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