Francesco Serio

Francesco Serio has extensive work experience in the logistics and transportation industry. Francesco began their career in 1996 as a Sales Executive at a.hartrodt GmbH & Co. KG and later joined Lufthansa Cargo in 1998, where they held various roles. In 2001, Serio moved to Expeditors as an Ocean Supervisor before joining time:matters in 2005. At time:matters, Serio has held multiple positions, including Manager Special Services, Product Manager, Head of time:matters Courier Terminal, and Senior Product & Network Manager. From 2019 to 2021, they served as the Head of Global Service Management at time:matters before assuming their current role as the Head of Customer Service Germany.

Francesco Serio obtained a Bachelor's degree in Verkehrs-, Zoll- und Transport Management from Akademie für Welthandel, where they studied from 2002 to 2004. Francesco also completed a degree as a Freight Forwarding Agent in Verkehrs-, Zoll- und Transportsachbearbeiter from a.hartrodt Gmbh & Co., where they studied from 1994 to 1996. In addition, they have certifications as an OKR Manager from KUDERNATSCH Consulting & Solutions and as a Logistic Manager from Johann Wolfgang Goethe-Universität Frankfurt am Main. The exact years of obtaining the certifications are not provided.