Emily Shewfelt

Emily Shewfelt has extensive experience in customer service and support roles, currently holding multiple positions at Tucows since August 2020, including Internet Onboarding for Ting Internet, Care Platform Support, and Customer Support Advisor for Ting Mobile. Previous roles include Westin Experience Specialist and Guest Service Agent at The Westin Harbour Castle in Toronto, as well as Front Desk Agent at The Westin Nova Scotian. Emily also served as Retail and Reservations Head Supervisor at Ambassatours Gray Line and engaged in varsity promotions at Dalhousie University, enhancing fan experiences. Early career experience includes training new employees at Joe Fresh, a division of Loblaw Companies Limited. Emily holds a Bachelor of Arts in Psychology from Dalhousie University and is currently pursuing further education at York University School of Continuing Studies.