Veronica Wynkoop

Head of Global Customer Success at Tipalti

Veronica Wynkoop has a diverse work experience ranging from customer success management to technical account management. Veronica is currently working at Tipalti as the Head of Global Customer Success. In this role, they oversee customer success and has managed a team while achieving significant growth in customers, employees, and revenue. Prior to this, at Tipalti, they served as the Senior Director of Customer Success, Americas, where they managed 90% of all customers and grew their team from 4 to 31 members. Veronica also worked as the Director of Customer Success at Tipalti, leading a team responsible for fostering customer relationships, driving adoption, and maximizing product efficiency. During their tenure, they managed a global client base and achieved substantial growth year-over-year.

Before joining Tipalti, Veronica worked at YapStone, where they held various positions, including Director, Technical Account Management and Account Provisioning, Senior Manager of Customer Success, and Corporate Trainer. In these roles, they managed teams and was recognized for their contributions in improving technology and developing training programs. Earlier in their career, they gained experience as an Assistant Community Director at FPI Management, Inc. and as an intern at Sierra Forever Families.

Overall, Veronica's work experience showcases their expertise in customer success management, team leadership, and building strong relationships with clients.

Veronica Wynkoop attended California State University-Sacramento from 2005 to 2009, where they obtained a Bachelor of Arts degree in Communications.

Links

Timeline

  • Head of Global Customer Success

    August, 2023 - present

  • Senior Director Of Customer Success Americas

    September, 2021

  • Director Of Customer Success

    June, 2019