Maya Wallapa le Bigot

Service Desk Analyst at Tipico

Maya Wallapa Le Bigot is an IT professional with extensive experience in support and technical roles across various companies. Currently working as an IT Intern at Tipico Co. Ltd since November 2016, Maya provides proactive Tier 1/Tier 2 IT support, manages stock and asset management, and oversees relationships with external IT partners. Prior roles include Service Desk Analyst at AG CONSEIL, where responsibilities included troubleshooting and supporting endpoint devices, and Helpdesk Technician at SELLBYTEL Group Spain, focusing on IT support for Google Apps for Business. Previous experience spans customer service and management positions in hospitality and sales, demonstrating strong communication skills in both French and English, as well as a commitment to high-quality service and process improvement.

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