Rory O'Beirne

Rory O'Beirne has a diverse work experience spanning multiple roles and industries. Currently, Rory is the Head of Support at Tiqets, an online ticketing platform focused on making culture more accessible. Prior to joining Tiqets, Rory served as the Head of Support and Knowledge Management at Purple. Rory also worked at Booking.com as a Subject Matter Expert in Customer Relations and later as a Customer Relations Support Manager. In addition, Rory has experience as a Fundraising Coordinator at Shelter UK, a Freelance Contributor at World Soccer Talk and Skiddle, a Service Coordinator at Acorn Stairlifts, and a Market Research Assistant at The Talking Shop. Overall, Rory's work experience showcases their expertise in various support and management roles in customer service, fundraising, market research, and content creation.

Rory O'Beirne attended The Manchester Metropolitan University from 2008 to 2011, where they earned a Bachelor of Arts degree in Film & Media Studies. In terms of additional certifications, Rory obtained the IT Service Desk: Customer Service Fundamentals certification from LinkedIn in November 2020, as well as the Technical Writing: Quick Start Guides certification from the same institution in the same month and year. Previously, in November 2019, Rory received the Enhanced NLP Coach Practitioner Certification from ABNLP.