Mark Mezgec

Mark Mezgec is an experienced professional in customer service and management, currently serving as the Service Desk & Customer Experience Manager at Titan Dealer Management Solutions since March 2021. Previously, Mark held various leadership roles, including Manager of the Contact Centre at QSuper Group and Manager of Customer Service at Unitywater, where a focus on customer strategy and interaction, along with the creation of high-value customer services through effective people, systems, and processes, was emphasized. Mark has also worked as a Centre Manager at the Queensland Building & Construction Commission and as a National Operations Manager at both Wesfarmers Insurance and Wesfarmers General Insurance. Earlier career roles include managerial positions at Macquarie Bank and the Department of Housing and Public Works, and Mark's educational background includes attendance at James Ruse in Parramatta and Mount Maria in Mitchelton.