Omair Makda is an accomplished IT professional with extensive experience in systems administration and desktop support. Currently serving as Systems Administrator and Help Desk Supervisor at TITAN Metal Fabricators, Omair manages infrastructure across multiple subsidiaries and leads a help desk team, overseeing ticket escalations and project updates. In a dual role as Lead Desktop Support Specialist at Tokio Marine HCC, Omair spearheads technical projects and provides high-level support to C-suite executives. Previous positions include roles at Rinad International, Walter P Moore, SBM Offshore, and Trend Wireless, where Omair demonstrated expertise in IT operations, support management, and technical documentation. Omair holds a degree in Business Information Systems and Information Technology from Middlesex University.
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