Aideen M.

Customer Support Team Lead at TitanHQ

Aideen M. has a diverse work experience, starting with their current position as a Technical Support Engineer ll at TitanHQ since March 2023. Prior to this, they worked as a Technical Support Engineer at TitanHQ from June 2022 to March 2023.

Before joining TitanHQ, Aideen worked as an English Second Language Teacher at Galway Language Center from September 2019 to March 2020. Aideen also served as a Bartender at Oslo Bar from February 2019 to September 2019.

Aideen gained experience as a Senior Waitress and Bartender at Grogans of Glasson from July 2018 to February 2019. Before that, they worked as an English Second Language Teacher at English Online from March 2017 to June 2018.

Additionally, Aideen gained extensive experience working as a Bartender at Murray's Old Pub from May 2010 to September 2016. Aideen also worked as a Waitress at Grogans of Glasson from August 2012 to August 2016.

Aideen M. began their education history in 2009 when they enrolled at the University of Galway. Aideen pursued a Bachelor of Arts degree with a focus on English and History and completed their studies in 2013.

In 2014, Aideen attended the Galway Language Center, where they obtained a CELTA certification in Teaching English as a Second or Foreign Language/ESL Language Instruction.

In 2020, Aideen furthered their education by attending Cenit College and completed the MTA Introduction to HTML and CSS course, which focused on computer programming. Aideen also completed the MTA Introduction to JavaScript course at Cenit College during the same year.

Continuing on their educational journey, Aideen enrolled in Code Institute in 2020 and earned a Diploma in Software Development in 2021.

In terms of additional certifications, Aideen obtained the MTA: Introduction to Programming Using HTML and CSS certification from Microsoft in August 2020. Aideen also acquired the MTA: Introduction to Programming Using JavaScript certification from Microsoft in February 2021. Additionally, they obtained a Channel Lead certification from Badgr in September 2021.

Looking ahead, Aideen plans to pursue a Diploma in Software Engineering from the University of Galway starting in 2022.

Links

Timeline

  • Customer Support Team Lead

    September 1, 2023 - present

  • Technical Support Engineer ll

    March, 2023

  • Technical Support Engineer

    June, 2022