Nurhayati Rangkuti

Nurhayati Rangkuti is a seasoned professional in customer service and management, currently serving as the Customer Interaction Manager at TIX ID since June 2019. Prior experience includes roles as Customer Care & Moderation Manager at BBM and Head of Customer Service at Moka POS. Nurhayati's background in customer service is further demonstrated through positions at Sea, where responsibilities included managing the Customer Service Team and working within the Event Department. Early career roles include serving as a Call Center Officer at Prudential Indonesia and a Customer Loyalty Program Officer at Garuda Indonesia. Nurhayati holds a Bachelor of Communication degree in Public Relations from IISIP Jakarta, earned in 2011.