Gaurav Kumar is a seasoned CRM Architect currently serving at TKMiND Consultants from December 2023, specializing as a Digital Transformation Consultant for STC KSA. Prior experience includes the role of Siebel Architect at Tata Consultancy Services, where Gaurav Kumar contributed to technical designs for Siebel Order and Customer Management for Vodafone UK, and worked as a Siebel Designer at Tech Mahindra, focusing on critical requirements for Telia Company and Vodafone UK. Earlier career stages featured positions such as Senior Migration Consultant at HP, Application Consultant at IBM Global Services, and Consultant at HP, encompassing expertise in data migration, EIM interface development, and CRM analytics. Gaurav Kumar holds a Bachelor of Technology in Computer Science from Uttar Pradesh Technical University, obtained in 2005.