Umair Mehmood

Umair Mehmood has extensive work experience in the field of IT support and administration. Umair currently works at Tkxel as a Lead Support Engineer, where they handle and prioritizes customer fault tickets, assists in troubleshooting and repairing systems, and resolves service quality issues. Prior to this, they held the role of a System Support Engineer at Tkxel, where they performed similar responsibilities.

Before joining Tkxel, Umair worked as an IT Lab Administrator at the Virtual University of Pakistan from 2017 to 2021. Umair was responsible for managing the IT lab and supporting students and staff with their technical needs.

In addition, Umair has worked as an IT Assistant at both The Smart School and The Knowledge School, Lahore, where they provided IT support and assistance to the school's staff and students.

Overall, Umair Mehmood has a strong background in IT support and administration, with experience in handling customer tickets, troubleshooting system issues, and providing technical assistance.

Umair Mehmood completed their education from the Virtual University of Pakistan from 2010 to 2017. Umair pursued a Bachelor of Science degree in Information Technology during this time.