Founded in 2007, TLScontact works with governments from around the world to provide visa and consular services on their behalf to travellers and citizens. Present in 90 countries, TLScontact operates 150 visa application centres and handles over 4 million visa applications every year. TLScontact is part of the Teleperformance Group, the global leader in customer experience management. 

Government

TLScontact

Simon Yoxon-Grant

Ingrid Behrens

Tatiane Fukuda

Lucy Saint-Antonin

Graham Rigby

Simon Peachey

Anne-Charlotte de Marguerye

Alexander Zverintsev

Gabriele Piva

The Project Management and Improvement team at TLScontact is responsible for overseeing and optimizing operational processes related to visa and consular services. They lead projects aimed at enhancing efficiency, implementing best practices, and driving continuous improvement initiatives to ensure high-quality service delivery and client satisfaction across the company's global network.

Project Management and Improvement

Operations and Project Management

Human Resources and Recruitment

Software Engineering and Development

Project Management and Improvement

About

Team members

Other teams at TLScontact

Operations and Project Management

Human Resources and Recruitment

Software Engineering and Development