Hugo Vaughan

Hugo Vaughan currently serves as Theme Lead and Technical Lead at TM Forum since October 2021, following extensive experience in telecommunications and digital transformation. As the Founder, Consultant, and Architect at Crowd Frame Consulting, Hugo has focused on health app delivery, specialized UX for sign language contact centers, and the adoption of crowd-sourced best practices. Previous roles at TM Forum included Collaboration Project Team Lead and Chief Frameworx Architect, where Hugo contributed to business model development and telecommunications standards. Additional positions held include Senior Managing Consultant at IBM, Medical IoT Security SIG lead, and Consulting Partner at Wipro, alongside significant tenure at Vodacom in various strategic and architectural capacities. Hugo's early career encompasses roles at Syfrets Bank and Eskom, emphasizing data architecture and system design. Hugo holds a BSc in Mechanical Engineering from the University of Cape Town.