Cat Frenzel

Cat Frenzel is a QA Engineer II at Toast, where responsibilities include analyzing technical support performance, documenting resolutions, and collaborating with teams to resolve escalated issues and triage bugs. Prior experience includes serving as a Customer Care Specialist and Event Manager at Catering Creations, managing logistics, budgeting, and efficiency for events. Additionally, Cat has a background in the hospitality industry as Head Bartender at Madden's on Gull Lake, with a focus on drink logistics and customer service training. Cat holds a Bachelor of Science in Music from Bemidji State University, completed in 2016.