Jamaal Dear

IT Service Desk Team Lead

Jamaal Dear is a seasoned IT professional with extensive experience in service desk and technical support roles. Currently serving as a Sr. IT Service Desk Analyst at Toast since January 2022, Jamaal's prior experience includes positions as an IT Service Desk Analyst at Beth Israel Deaconess Hospital-Needham and as a Help Desk Analyst. Additionally, Jamaal has held roles as an Advanced Data Services Senior at Granite Telecommunications and as a Product Advisor at Microsoft. Educational credentials include a Bachelor of Arts in Fine/Studio Arts from UMass Boston, an Associate of Arts in Visual and Performing Arts from Roxbury Community College, and a High School Diploma from Wellesley High School.

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