Megan Anderson

Chief Customer Officer at Toast

Megan Anderson is the Chief Customer Officer, responsible for leading the customer support functions at Toast. Before coming to Toast, Megan scaled and led the Global Customer and Partner Services team at in Amsterdam, where she elevated the customer experience, drove automation and self-service, and oversaw a team of 9,000, providing 24/7 support in 32 languages. Also at, Megan launched the alternative accommodation business. Other prior roles include operating director at Berkshire Partners, a Boston-based private equity firm, and management consultant with Bain & Company. Megan holds a BS in business administration and Spanish from the University of California, Berkeley and an MBA from Stanford Graduate School of Business.



  • Chief Customer Officer

    Current role

  • Chief Customer Officer

    November, 2022

  • SVP, Global Care

  • SVP of Global Care

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