Benjamin McCormick

Benjamin McCormick, of Springfield, Australia, is a home lending retention advisor at Suncorp Group Limited, where he has worked for over eight years. In his role, McCormick leads work across the bank to improve the home lending portfolio retention rate. His work involves balancing customer outcomes, shareholder returns, regulatory compliance, development and application of government frameworks, and oversight of funded retention projects.

McCormick holds a Master of Business degree. In his professional life, he has forged an efficient working relationship between retail and business banking channels, resulting in a greatly enhanced turnaround time for his business customers. As a result of McCormick spearheading this collaboration, he and his team achieved quarterly results of over 300% of the relevant financial target.

A Toastmaster since 2010, McCormick is a member of his home club, Ipswich Toastmasters, in Ipswich, Australia. He has held a number of high-profile leadership positions within Toastmasters and has attained the Distinguished Toastmasters designation—the highest level of educational achievement in the organization.